Our 5 Pledges to You

Clive Taylor
Clive Taylor
Managing Director

"At Doability, we understand that you, the customer, have a huge choice with regard to who you choose to give your business to; and that, in many cases, the only thing that will differentiate one competitor from another is the service they provide.

Doability is committed to giving you great value and exceptional service. We recognise how important you are to the success of our business, which is why we want to delight each and every one of you, each and every time. We want you to leave us feeling satisfied, with the hope that you would recommend us to your friends and family.”


Our 5 Pledges to You

1. We will value your feedback.  Whether it's positive or otherwise, if you have a comment or query, you can contact us via phone, email, online chat, or post. Our contact details can be found on our “contact us” link. 

2. We will keep you independent. In a chaotic world, we understand how important staying independent is. Doability works to offer you a solution to keep you independent on every occasion. If we don’t stock an item you want, let us know, and we will do what we can to help.

3. We will be open and transparent. We know that the world of online stores can sometimes be complex and confusing. We will always be open and transparent in all of our dealings with you, so that you can be well-informed and make your purchase with confidence.

4. We will provide you with great service. We offer a personalised service to all of our customers. As a small company, we remember our customers! When you leave delighted, then we are delighted.

5. We will offer a "No Quibble Guarantee." At DoAbility, we are committed to providing you with the best quality products available in the industry. We offer a money-back guarantee if you are not 100% satisfied with the products you receive. This Guarantee is a reflection of the confidence we have in our products. 

 

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